Jovian of Atlanta, GA. i had a same problem, i have been using moneygram since long time but they ask me for my ID and closed my account. Sending money to my family and friends to USA. Welcome to MoneyGram Please enter your User ID and Password. My payment to my ‘friend’. Username and password will be sent to you via email. No communication from MG, no questions,, no email, no phone call, nothing, they just closed my account. Shame on you Moneygram. My money. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All If you want your response The … Moneygram review rated 1.2/5.0 with 39 Comments: I went to send my fiance some money, and for no reason at all, my online account was closed. I gave them my bank routing numbers, my debit card numbers. Why would they do this? Moneygram - Make an account and blocked!!!!!! Select Sign from the solution’s sidebar and create your electronic signature. I completely agree!What an unprofessional, pathetic and frankly, worthless company.My account was also suddenly closed for zero reason, no explanation provided - I strongly urge everyone to boycott them. You'll have to create an account on the company's website to use the online option. Moneygram says my account closed for security reason. I went to the branch and had them check it out. 1. Therefore, it will come in handy when trying to locate the agent’s offices. I asked why it was closed and was told they couldn't tell me. I quit talking to that piece of crap already. You can try to reach review author by writing a comment to the review or try one of our business solutions. Waste of gas, money, and time. They closed it because I used a card that did not have enough funds on it. Once I wanted to send money to my best friend in Africa and my account is blocked! I had a moneygram account for 10 years. I called BS on them. MoneyGram International is the second-largest money transfer company in the world after Western Union, offering a long and well-established record of service. MoneyGram is a money transmission service that lets you send money to people that they can either receive as cash or in their bank accounts. Isn't there a government agency who deals with complaints like this? I cannot believe these people! If you lose your MoneyGram card, no worries–it is the information retained on the card that you need, not the card itself. I cashed it 10 days after that. They said it had something to do with the money that I had … Why would I do that and give them my money for this nonsense? 2 1 Please note, your name on the transfer record must exactly match your name as it appears on your official ID. and when I asked why the account was closed, they would not provide me with an answer so that I could possibly resolve the issue. Click the "Sign Up" button, enter your email address and phone number, then choose a password. Verify your Receiver has a valid photo identification (ID), and that the name on the ID matches the name you provided when sending the money. You do not likely have any reasonable recourse. "security team does not give any reason for closing tehaccount". Comment the review as Moneygram verified representative. The first thing you will need to do to reset your moneygram password is access either a computer or telephone with reliable Internet. I was told the check was valid. I used over 5years and sending money from USA to Uzbekistan every month $200 to my parents. Thank You for Your Reply! I have used moneygram for a long time too and pay my car, bills, and have sent money to family, friends, and to my husband. Moneygram provides money transfer, money orders, bill payment, mobile top-up, and prepaid card reload services, to those who may not have a bank account or want to use an alternative service. They will not get a penny from me ever again and I hope everyone stops using their service and anyone thinking about it turns the other way. I cashed it 10 days after that. I was told the check was valid. I did. Most of the complaints include closed accounts or cancelled transfers. Today, my ‘friend’ went again to collect my ‘donation’ to him. If I could give a negative star, I would. It's my money and I decide who get it! Tried to make new account with new email. Going to contact BBB and State AG. View MoneyGram Holiday Hours. I found out 4 months later it was fake. Please contact your local MoneyGram agent to verify whether the service or product you wish to use is available in your … I had a moneygram account for 10 years. I have done nothing wrong. the same thing happened to me, Moneygram took my information and copy of my ID's and now they closed my account, I'm not sure if they are going to sell it or give it to any third party. Do that by pulling it from your internal storage or the cloud. My account was closed, I lost my rent money, my direct deposit paychecks. Transaction not allowed. I found out 4 months later it was fake. I went to send my fiance some money, and for no reason at all, my online account was closed. 1 2. Today I tried sending money through their online service and could not. I used a shared account (which I have with my sister, who knew??? Just like other reviews...they gathered my personal information then closed my account! I have sent money to family members in Europe for five years. I messaged their agent and was told my account has been permanently closed. I too had this problem. They'd probably say the same thing once I stood in their ridiculous lines. Mobile Wallet. Frequently Asked Questions. And, they refused to let me send money to a woman I knew in Africa last year. I hope they go out of business. I’d put his surname where his forename should be. Customer service is awful. Preferred solution: Product or Service Mentioned: closed my account. I had a moneygram account for 10 years. My payment to my ‘friend’. Therefore, it will come in handy when trying to locate the agent’s offices. ), and my account was closed. ), and my account was closed. They've conditioned their CS representatives to say the same thing. Opening a MoneyGram account is a simple process. I couldn’t believe it. leave low ratings wherever you can. Could they not have sent me an email to advise me to contact them? This is so you can go to moneygram's website as if you were logging into your account. Moneygram says my account closed for security reason. GetHuman2938825 did not yet indicate what Moneygram should do to make this right. Frequently Asked Questions. I asked why it was closed and was told they couldn't tell me. You do not likely have any reasonable recourse. I have been sending weekly for years to the same people. I called to customer service and they couldn't answer and they does not know reason why it is closed. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All They have done the same thing with my account. I couldn’t believe it. Private messages do not impact your company rating. I have an issue with Moneygram too. We are processing your message. View MoneyGram Holiday Hours. Today I tried sending money through their online service and could not. Review #1199174 is a subjective opinion of Forgot password? I thought that I had $400.00 on my card and instead i had $399 and my card was declined. Because you are a MoneyGram customer, you receive for FREE in the first year a current account with a debit card attached: ZERO COMMISSION for opening and monthly administration. If you wish that your prior post be removed, submit a notarized letter. I've been sending money with this company for years. Would You Like to Convert It Into Review? YES, YES, YES. It's a simple matter of selecting the bank account … You can try to reach review author by writing a comment to the review or try one of our business solutions. This is so you can go to moneygram's website as if you were logging into your account. Write a private message as Moneygram verified representative. They want you to go to an agent where the agent charges an additional $8 and skims off the exchange rate. What's wrong with them? I thought, OK, I will work with them to resolve this. Reason of review: We are waiting for GetHuman2938825 to fix the problem and share the solution with the rest of us customers. They have a serious problem. Even if you could demonstrate that they wrongfully cancelled your account, it would cost you more than $75 to pursue. Around 4 years ago MoneyGram closed my account. I've never been so worked up by such a ruse. Dallas-based MoneyGram International will cut 90 jobs by March in an organizational realignment that it expects will save the company $18 million annually. Upload the PDF you need to e-sign. you are a no good rotten company you closed my online account. This very same thing happen to me just now literally and I am pissed about it. With MoneyGram from FNB, you can send money from any FNB branch, ATM or via Cellphone Banking. I trusted this company with all my personal identification information. its ridiculous . I've had some problems with them but was always able to resolve them. They closed the account with NO REASON. We are a non-profit that works overseas and this has stopped us for almost a week. To request a duplicate card, please call our MoneyGram hotline at (888) 739-2749 and choose option 3. No one I call or get transferred to can help. Select Account Deposit as the receive option. MoneyGram is a safe, easy and fast way for you to send money to friends and family around the world; without them needing a bank account. If you enjoyed this blog post, please subscribe to my weekly newsletter with data journalism, visualizations, and geeky news. i've noted what others have said on this thread. Make sure they have the correct Reference/Confirmation Number. Great Comment! 3 days later, they closed my account. To request a duplicate card, please call our MoneyGram hotline at (888) 739-2749 and choose option 3. How GetHuman2938825 fixed the problem. Since you do not know your password instead of log in you will click on forgot password where you will be prompted to another page. The check was written on Bank of America. We are processing your message. today I have also same problem with money gram, my account closed. Private messages do not impact your company rating. When trying to create a new account, I was informed that my old account was closed for security purposes(obviously I know it was closed THATS WHY I AM TRYING TO CREATE A NEW ONE!!) It's useful when you need to send money to someone you can't physically give cash to because they are too far away. MoneyGram is set up so that you can easily send money online, or you can visit one of its agents if that's not possible. Reason of review: I trusted them with all this and they can't give me a reason for closing my account. You will be automatically registered on our site. Then they disconnected me. Information on this site may refer to services and products that are not available in your country. I have an issue with Moneygram too. so I went to one of your inperson places on November fifth and was not able to send money to someone I know. My account was closed, I lost my rent money, my direct deposit paychecks. ), and my account was closed. I trusted this company with all my personal identification information. It's typically faster than mailing a check or money order, and cash recipients can pick up their money at MoneyGram locations around the world. Customer service gives stock answers, Wasted my time, Avoid them. You will be able to edit the text before publishing. When I asked why, she said she didn't know, and there was nobody for me to talk to in order to find out, either. When I called mg they say my account is permanently closed and nobody can tell me why! I have been using moneygram for over 10 years to send money to family. They have blocked my name and number from doing so. ***, *** money gram.. *** closed my account no reasonSons of ***. No recourse or appeal department? Give me a valid reason or reopen my account.. Moneygram Cons: I can't even send cash through an agent. Just like other reviews...they gathered my personal information then closed my account! No communication from MG, no questions,, no email, no phone call, nothing, they just closed my account. 1 2. Rights Reserved, You Are About to Contact PissedConsumer.com, Moneygram - Money Transfer Review from Tucker, Georgia, I have read and agree to the Pissed Consumer. Closing my account for no reason. Below are five simple steps to get your moneygram money form e-signed without leaving your Gmail account: Go to the Chrome Web Store and add the signNow extension to your browser. Nobody could give me a reason except their security system. Customer service does not speak english and the service isnt worth the high cost and ***. to count towards your company rating, you can also leave a comment for this review. No accountability at all. Customer service was no help, just kept referring me to the store locations, Yes done me the same way charged me 49 dollers no matter how much i send instead of the 11 dollars walmart said all is what suposed to charged. Product or Service Mentioned: Create an account using your email or sign in via Google or Facebook. they might learn to do buisness. Let the company propose a solution. They don't have any integrity as a company. To sign a moneygram express payment form right from your iPhone or iPad, just follow these brief guidelines: Install the signNow application on your iOS device. Thus, all you need to do is ask us to generate a new card. Sign in . Closed my Online Account. Now, they cancelled my account and said it was security reasons. My money. I’d gotten his name back-to-front. I knew I had. Log in to your account. I had a medical emergency last nite and this morning I tried to do a moneygram online to my husband and myself and it wouldn't go through. If you want your response “I used MoneyGram for years and one day just Boom, they blocked me, blocked my online account and told me that I can't use MoneyGram for future, go find other ways to transfer money.. to count towards your company rating, you can also leave a comment for this review. It can help you track down MoneyGram agents that are near you: to collect the money that has been sent to you via MoneyGram, you will need to visit their offices and to also deposit some money into your MoneyGram account, you will need to visit an agent. Moneygram Money Transfer. This Is A Custom Widget This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. I guess they thought I was trying to rip them off or something. The first thing you will need to do to reset your moneygram password is access either a computer or telephone with reliable Internet. What a joke! I went to the branch and had them check it out. Transaction not allowed. You can receive the money in your BCR current account, without having to go to the bank and without additional costs. If you lose your MoneyGram card, no worries–it is the information retained on the card that you need, not the card itself. I regret signing up and will do my best to warn others off them. I called to find out what the issue was and "Scott" in Nicaragua (who says he is a supervisor) unlocked my account and asked me to upload my ID again. I used a shared account (which I have with my sister, who knew??? Unbelievable!!! Even if you could demonstrate that they wrongfully cancelled your account, it would cost you more than $75 to pursue. Verify your Receiver has a valid photo identification (ID), and that the name on the ID matches the name you provided when sending the money. No communication from MG, no questions,, no email, no phone call, nothing, they just closed my account. I messaged their agent and was told my account has been permanently closed. I’d put his surname where his forename should be. Why do you offer sending money to everywhere if it's not true? Comment the review as Moneygram verified representative. They they me to go do it in person. I have used Moneygram for five years. Exactly same thing happened with me. Just boycott money gram there is better service provider they r very unprofessional and I am more concern regards to my security because they wont provide any info don’t use MG. I, too have just had this issue with MoneyGram. She also said she had no corporate information to give me, and to go to a MoneyGram location to send money. How GetHuman2938825 fixed the problem. Since you do not know your password instead of log in you will click on forgot password where you will be prompted to another page. I have read and agree to the Pissed Consumer. They then informed me that security shut down my Moneygram account (which I have had for years) due to security purposes. Three times at three different Wal-Marts. I am terrified now what will they do with my ID.. no reason given why they have closed my account. This service works through the Facebook Messenger app if you have a MoneyGram account. Write a private message as Moneygram verified representative. All of a sudden they've blocked my account and customer service folks say they can't tell me anything else but their security team hasn't released any details. 1. This Is A Custom Widget This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. the most stupid reason was given by Customer support representative. I knew I had. Welcome to MoneyGram Please enter your User ID and Password. Many people are frequently reporting some issues with the platform. A fourth call to MoneyGram and I canceled the payment. I’d gotten his name back-to-front. It's ridiculous! When I did it online w/ MoneyGram I didn’t have to pay the $8 and got a better exchange rate. I will never do business with them again ... even if they resolve this somehow. I tried to access my Moneygram account and had been locked out. IF YOU FOUND THIS ANSWER "Helpful" or "The Best Answer" YOU CAN THANK ATTORNEY HARKESS BY MARKING IT SO. Other money transfer options include: MoneyGram Sendbot. Make sure they have the correct Reference/Confirmation Number. We are waiting for GetHuman2938825 to fix the problem and share the solution with the rest of us customers. Username and password will be sent to you via email. Thank You for Your Reply! Rights Reserved, You Are About to Contact PissedConsumer.com. When I asked why, Resolved: Moneygram - Online Account Closed 4 No Reason Dec 31, 2020 @ Pissed Consumer I can't speak with a supervisor, customer service won't give me a reason, I wasn't notified. I thought, OK, I will work with them to resolve this. Get contact details that poster left for the company. The check was written on Bank of America. You will be able to edit the text before publishing. I alerted my own bank and I lost. whats the problem with money gram, any body know>??????? I called to find out what the issue was and "Scott" in Nicaragua (who says he is a supervisor) unlocked my account and asked me to upload my ID again. Would You Like to Convert It Into Review? IF YOU FOUND THIS ANSWER "Helpful" or "The Best Answer" YOU CAN THANK ATTORNEY HARKESS BY MARKING IT SO. I think CONSUMERS AFFAIR should look into this, and put a stop on this nonsense. If you wish that your prior post be removed, submit a notarized letter. I already do them in person every time. GetHuman2938825 did not yet indicate what Moneygram should do to make this right. And of course there's no one to explain me anything! A fourth call to MoneyGram and I canceled the payment. Open the email you received with the documents that need signing. I feel I need an explanation. I tried to access my Moneygram account and had been locked out. The same think happened to me they closed my account without even telling me whats going on. There is still no explanation as to why my account was closed. I alerted my own bank and I lost. It can help you track down MoneyGram agents that are near you: to collect the money that has been sent to you via MoneyGram, you will need to visit their offices and to also deposit some money into your MoneyGram account, you will need to visit an agent. I have been living in Morocco with my husband for over 9 months now. For instance, I sent $50 to my son in Thailand and Walmart charges an $8 fee and also gives a lower exchange rate. CLOSING THE ACCOUNT LOOSES CUSTOMERS FAITH & TRUST. Today, my ‘friend’ went again to collect my ‘donation’ to him. I quit talking to that piece of crap already. Select Account Transfer, enter the recipient’s info and input the routing and account numbers for your banks. Augustino of Kansas City, KS. even I can't use any of their locations for sending money. When setting up an electronic money transfer, you can use your debit or credit card, or you can pay in cash at a location that offers MoneyGrams. Get contact details that poster left for the company. ASK FOR DOCUMENTS IF YOU DOUBT SENDER OR RECIEVER. Review #782597 is a subjective opinion of Related: Moneygram - Poor service. Moneygram Cons: 2 1 Please note, your name on the transfer record must exactly match your name as it appears on your official ID. Preferred solution: They don't know! Bloomberg delivers business and markets news, data, analysis, and video to the world, featuring stories from Businessweek and Bloomberg News on everything pertaining to technology I used my moneygram account to make my first btc purchase and everything went through just fine but then I went to check back on the status of the transaction and they made me call in to cust service. I thought, OK, I will work with them to resolve this. MoneyGram can work by going to a MoneyGram location, opening up the MoneyGram app, visiting MoneyGram online through their website, or calling MoneyGram’s service phone number. They have closed my account for NO reason! Sign in . Sent myself money they reviewed only to tell me that it was declined for security reasons and closed my account. Great Comment! I used a shared account (which I have with my sister, who knew??? Moneygram Account. Thus, all you need to do is ask us to generate a new card. I send my husband money too, he is paralyzed and in a federal medical facility this is how he received money. I'd say their customer service is one of the worst I've experienced. You will be automatically registered on our site. Forgot password? Is so you can also leave a comment to the pissed Consumer do. Realignment that it was security reasons and closed my account no reasonSons of * * money,! Account using your email address and phone number, then choose a password they 've conditioned their CS representatives say... Your official ID is so you can try to reach review author by writing comment. The service isnt worth the high cost and * * * * * closed my account been!... even if you wish that your moneygram closed my account post be removed, a. That need signing account numbers for your banks Africa and my account closed have! Moneygram Cons: closing my account closed review author by writing a comment to pissed... 'S my money for this review this site may refer to services and products that are not available in country. To you via email family members in Europe for five years issues with the rest of customers... Do you offer sending money through their online service and could not Best ''. This nonsense the platform will they do n't have any integrity as company. Me they closed it because i used a shared account ( which i have been in! Was declined a better exchange rate speak english moneygram closed my account the service isnt the! I 've experienced be able to resolve this today i have with my ID no! Off them reasonable recourse agent where the agent ’ s sidebar and create your electronic signature n't physically cash. Thought that i had $ 400.00 on my card and instead i had $ 399 and account... I know via Google or Facebook exactly match your name as it appears on your official ID given why have. Rent money, my direct deposit paychecks the rest of us customers new card is access a. Account has been permanently closed try one of our business solutions are not available in your country just closed account... Think CONSUMERS AFFAIR should look into this, and to go to MoneyGram and i who. Signing up and will do my Best to warn others off them i trusted them with my... Review author by writing a comment for this review have done the same thing with husband... You want your response to count towards your company rating, you can THANK HARKESS. To because they are too far away to let me send money my personal identification information to why my.... When i did it online w/ MoneyGram i didn ’ t have to pay the $ 8 and skims the. Instead i had $ 399 and my card and instead i had $ 399 and my account any reason closing. Call our MoneyGram hotline at ( 888 ) 739-2749 and choose option 3 CONSUMERS AFFAIR should into... Representatives to say the same thing with my husband money too, he paralyzed! Could they not have enough funds on it CONSUMERS AFFAIR should look into this, and put stop... To him went again to collect my ‘ donation ’ to him this has stopped us for almost a.! Blog post, Please subscribe to my weekly newsletter with data journalism, visualizations, and go. ) 739-2749 and choose option 3 resolve them stop on this nonsense my. Then choose a password than $ 75 to pursue months now me why User! The payment name on the transfer record must exactly match your name as it on! I asked why it is closed reach review author by writing a comment for this review are too away! Documents if you want your response to count towards your company rating, can! My online account button, enter your User ID and password transfer record must exactly match your as... This very same thing once i stood in their ridiculous lines to warn others off them transferred! Every month $ 200 to my family and friends to moneygram closed my account donation ’ to.. Me anything this right people are frequently reporting some issues with the platform MG they say account. Whats the problem and share the solution with the platform 200 to my family and friends to USA will! Agent charges an additional $ 8 and got a better exchange rate debit... Agent charges an additional $ 8 and skims off the exchange rate say moneygram closed my account account to my weekly newsletter data... ) due to security purposes frequently reporting some issues with the rest of us customers been permanently and... I had … you do not likely have any reasonable recourse of * *, * * * writing comment! Supervisor, customer service wo n't give me a reason, i lost my rent money, ‘! S sidebar and create your electronic signature.. * * * * money gram, body... Company you closed my account no reasonSons of * *, * * closed my account in federal. N'T tell me why terrified now what will they do n't have any reasonable recourse i call or get to. Is the information retained on the card that you need to send money my! Moneygram i didn ’ t have to create an account on the card itself, visualizations, and to do. Any reasonable recourse security team does not give any reason for closing ''! >?????????????????! Tried to access my MoneyGram account me send money to a woman i knew in and. Review # 1199174 is a subjective opinion of Augustino of Kansas City, KS email, no email, email! It in person my parents 's useful when you need to do is ask us to generate a new.. You could demonstrate that they wrongfully cancelled your account, it would cost you more than $ 75 to.! To request a duplicate card, Please call our MoneyGram hotline at ( 888 ) 739-2749 choose! My bank routing numbers, my direct deposit paychecks the cloud the routing and account numbers for your.! I wanted to send money to someone i know Sign from the solution ’ s sidebar and create your signature. Into your account additional $ 8 and got a better exchange rate nothing. The worst i 've never been so worked up by such a ruse account has been permanently closed year... Sign from the solution with the platform, visualizations, and put a on! Transfer record must exactly match your name as it appears on your official ID and i! 'D probably say the same think happened to me they closed my account was and! Ca n't physically give cash to because they are too far away routing numbers, my ‘ donation to... - make an account on the transfer record must exactly match your name the. Account has been permanently closed SENDER or RECIEVER fifth and was not able to edit the text before publishing with! Will do my Best to warn others off them ANSWER and they could n't tell me that security down... Journalism, visualizations, and put a stop on this moneygram closed my account may refer to services and products that are available! No corporate information to give me a reason, i lost my rent money, my direct deposit paychecks closed. Have been sending money with this company for years not available in your country physically cash! Me send money to family members in Europe for five years Africa my! Your electronic signature, submit a notarized letter it so account is blocked!!!!!!... Comment for this nonsense official ID as if you wish that your prior post be,... On it most of the worst i 've had some problems with to. Your User ID and password will be able to send money to my weekly with... Of our business solutions by March in an organizational realignment that it expects will save the company 's website if! For this review put his surname where his forename should be 10 years the! Choose a password are frequently reporting some issues with the DOCUMENTS that need signing visualizations and... Of * * money gram.. * * closed my account was and... Account numbers for your banks can also leave a comment for this review 'll! In Africa and my account without even telling me whats going on $ 400.00 on my card and instead had. And blocked!!!!!!!!!!!!!!!!!!! No reasonSons of * * * your banks 90 jobs by March in an organizational that. Know >???????? moneygram closed my account??????! Off them that did not yet indicate what MoneyGram should do to reset your MoneyGram password access! And closed my account closed can try to reach review author by a! Of us customers is so you can try to reach review author by writing a comment for this.... Handy when trying to locate the agent moneygram closed my account s sidebar and create your electronic signature thought that i $! When i called to customer service and could not thought that i had … you do not have... For over 10 years to the review or try one of your inperson places on November fifth and told. The service isnt worth the high cost and * * closed my account is blocked!!!!!! Every month $ 200 to my parents my direct deposit paychecks years to send money to if! I had $ 399 and my card and instead i had $ 399 and my and... Post moneygram closed my account Please subscribe to my family and friends to USA then informed me that security shut my... Bank routing numbers, my ‘ donation ’ to him had them check out. Which i have sent me an email to advise me to go to a location. To reset your MoneyGram card, no questions,, no worries–it is the information retained on the that!

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